Privacy Policy

Last Updated: 27th June 2025

1. Introduction

Helena Schofield (“we,” “us,” or “our”) is committed to protecting your privacy and personal data. This Privacy Statement explains how we collect, use, process, and protect your personal information when you visit our website helenaschofield.co.uk and use our services.

2. Information We Collect

Personal Information You Provide

We collect personal information that you voluntarily provide to us through our contact forms, including:

  • Name
  • Email address
  • Phone number
  • Company/organization name
  • Message content
  • Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Referring website
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use your personal information for the following purposes:

Legal Bases (EU/UK Users)

  • Legitimate Interest: To respond to your inquiries and provide customer service
  • Consent: Where you have explicitly consented to receive marketing communications
  • Contract Performance: To fulfill any agreements or services requested

Purposes

  • Responding to your contact form submissions and inquiries
  • Providing customer support and services
  • Improving our website and user experience
  • Sending marketing communications (with your consent)
  • Complying with legal obligations
  • Protecting our rights and preventing fraud

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

  • Service providers who assist with website operations (hosting, email services, analytics)
  • Legal authorities when required by law or to protect our rights
  • Business partners with your explicit consent
  • In connection with a business transfer or merger

All third parties are contractually obligated to protect your data and use it only for specified purposes.

5. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy:

  • Contact form submissions: 3 years
  • Website analytics data: 3 years
  • Marketing communications: Until you unsubscribe or withdraw consent

6. Your Rights

Depending on your location, you have the following rights regarding your personal data:

EU/UK Residents (GDPR/UK GDPR)

  • Right of Access: Request copies of your personal data
  • Right to Rectification: Request correction of inaccurate data
  • Right to Erasure: Request deletion of your data
  • Right to Restrict Processing: Limit how we use your data
  • Right to Data Portability: Receive your data in a portable format
  • Right to Object: Object to processing based on legitimate interests
  • Right to Withdraw Consent: Withdraw consent for marketing communications

California Residents (CCPA)

  • Right to Know: What personal information we collect and how it’s used
  • Right to Delete: Request deletion of your personal information
  • Right to Opt-Out: Opt out of the sale of personal information (we don’t sell data)
  • Right to Non-Discrimination: Equal service regardless of privacy choices

All Users

  • Right to Unsubscribe: Opt out of marketing communications
  • Right to Contact Us: Regarding any privacy concerns

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encryption of data in transit and at rest
  • Regular security assessments
  • Access controls and authentication

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. International Data Transfers

If you are located outside the United Kingdom, your information may be transferred to and processed in countries with different data protection laws. We ensure appropriate safeguards are in place through:

  • Standard Contractual Clauses
  • Adequacy decisions
  • Other approved transfer mechanisms

9. Cookies and Tracking Technologies

Our website uses cookies and similar technologies. You can control cookie preferences through your browser settings.

10. Children’s Privacy

Our website is not intended for children under 16 (or 13 in the US). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Statement periodically. We will notify you of significant changes by posting the updated policy on our website with a new “Last Updated” date. Your continued use of our website constitutes acceptance of the updated policy.

12. Contact Information

For questions about this Privacy Statement or to exercise your rights, please contact us:

Data Protection Officer/Privacy Contact:

Email: enquiries@helenaschofield.co.uk

Supervisory Authorities

EU/UK residents have the right to lodge a complaint with relevant supervisory authorities:

  • UK: Information Commissioner’s Office (ICO) – ico.org.uk
  • EU: Your local data protection authority

This Privacy Statement is effective as of the date listed above and applies to all information collected by helenaschofield.co.uk

Contact Me

Interested in commissioning an illustrated nautical chart? Let’s talk!

GET IN TOUCH